IT that scales with your business.
We take on the IT of small and mid-sized companies in Switzerland and the DACH region: workplaces, Microsoft 365, networking and security. When more is needed, we plan and build it. You get one point of contact and one contract, and the documentation is written as we go.
- Based in Zug
- Swiss data residency available
- Product-neutral advice
- One dedicated contact
Does any of this sound familiar?
Most enquiries do not reach us because something broke. They reach us because the same thing has been going wrong for months and nobody has taken a proper look at it.
Nobody but you knows the setup
You explain it again with every ticket. Who changed what last, nobody can say.
The invoice grows, the service does not
The annual increase arrives on time. What changed about the scope is written down nowhere.
Responsibility stops at the system boundary
Mail belongs to one supplier, the firewall to another, the VPN to a partner. The coordination is yours.
Your staff tell you before your provider does
Monitoring is in the proposal. Outages still get reported from the office floor.
Switching would start from zero
There is no documentation worth the name. The knowledge sits in one head, and that head is not on your payroll.
None of this is an emergency. That is exactly why it often stays this way for years.
Four disciplines, one point of contact
Most IT problems appear at the seams between advisory, engineering and operations. We cover all four areas, so those seams stay inside one company.
Managed IT & Infrastructure
The operations you never have to think about.
We take responsibility for the availability, security and maintenance of your entire infrastructure.
- Managed workplace and Microsoft 365
- Mobile device management for Windows, macOS, iOS and Android
- Networking, firewalls and secure remote access
- Monitoring, patch and lifecycle management
- Backup and disaster recovery
IT Security & Assessments
Know where you stand first.
We test your environment against recognised standards, show you the gaps, and close them in the order the risk dictates.
- Security assessment: inventory and vulnerability review
- Microsoft 365 security review: Secure Score, conditional access, MFA
- Hardening of identities, endpoints and network
- Permission models and handling of privileged access
- Security awareness training for staff
IT Consulting & Strategy
Clarity before technology.
We align your IT landscape, your processes and your business goals, before a single franc is invested.
- IT strategy and roadmap
- Architecture reviews and system evaluations
- Provider changes and taking over existing estates
- Cost, licence and contract optimisation
- IT budgeting and procurement
Cloud, Web & Automation
So growth does not mean a rebuild.
We move your systems to the cloud, connect them to each other, and take repetitive work off your team.
- Cloud migration and modernisation (Azure, AWS)
- Websites and web applications
- Process automation and AI assistants (Microsoft 365 Copilot)
- API design and systems integration
- DevOps, CI/CD and automated deployment
Technologies we work with every day
- Microsoft 365
- Microsoft Intune
- Apple Business Manager
- Microsoft Azure
- AWS
- Cloudflare
- Fortinet
- Ubiquiti
- VMware
- Veeam
- PRTG
- GitHub
Four steps, no black box
At every point you know what we are working on, what it costs and what comes next.
- 01
Analysis
We listen before we build. A full picture of systems, processes and goals, including the uncomfortable parts nobody else brings up.
- 02
Concept
You get a prioritised roadmap with effort, benefit and sequence. Ready to decide on, not eighty pages of theory.
- 03
Delivery
In stages, with visible interim results. No big bang, and the final invoice contains nothing you have not seen before.
- 04
Operations
We run, monitor and keep evolving the platform. Or we hand it over to your own team, properly documented.
Three engagement models
Which one fits is what the first conversation is for. Either way you get a written proposal before anything starts.
Managed service
A monthly fee for operations, monitoring and support. Scope and response times sit in the contract, not in the small print.
Project
Fixed scope, fixed proposal. Migration, rollout, rebuild. You know the cost and the date before we begin.
Advisory retainer
Occasional or ongoing, billed by effort. For evaluations, architecture questions and projects you run yourself.
What it costs depends on scope and estate. We put the figure in the proposal rather than on a page.
Why a small firm is the advantage here
A firm this size has no ticket tiers and no internal handovers. You speak to the person who decides. For specialist work we bring in experienced people.
One dedicated contact
You always speak to the same person. They were there when it was built and they are allowed to decide. Where specialist knowledge is needed we bring people in, and the coordination stays in one place.
Product-neutral advice
We recommend the solution that fits your size, your budget and your team. If a system you already have can stay, it stays.
Swiss data, Swiss law
On request your data runs in the Azure Switzerland North region. It stays in the country, aligned with the requirements of the revised Federal Act on Data Protection.
Documented and handover-ready
Code, configuration and documentation belong to you. Changing partners must never fail because knowledge is missing.
Let us talk about your project
The review is free and takes 30 to 60 minutes. You describe what is not working. We tell you why, and roughly what fixing it involves, including when we are not the right partner.
Reach us directly
info@b-scale.chWhere we work
Switzerland and the DACH region, mostly remote
Response time
A reply the same working day